2023 - July
A Conversation with Francis Enyi: Bridging the healthcare deficit via IVR
by Bushra Anjum
Ubiquity's senior editor Dr. Bushra Anjum chats with Francis Enyi, a senior program analyst with the Information and Communication Technology Department at Delta State University Teaching Hospital in Nigeria. They discuss how Enyi and his team of computer software developers, medical personnel, and linguists are working toward bridging the deficit of healthcare personnel in remote and rural areas in Africa. The conversation also details the team's flagship service, interactive voice response (IVR) software, providing access to quality non-surgical medical care information to the populace, made available via the GSM telephone network.