An interview with Dorothy Leonard and Walter Swap: The first issue that any organization has to face is the identification of the deep smarts. Dorothy Leonard and Walter Swap are co-authors of the new book 'Deep Smarts: How to Cultivate and Transfer Enduring Business Wisdom.' Leonard is a professor emerita at the Harvard Business School and Swap is a professor of psychology emeritus at Tufts, where he was also dean of the college.

Ken Robinson is a communications attorney in Washington, having worked at the Departments of Justice and Commerce, the FCC, and the Office of Telecommunications Policy during the Nixon Administration. He is editor of the weekly publication 'Telecommunications Policy Review.'

Anita M. McGahan is author of the new book 'How Industries Evolve: Principles for Achieving and Sustaining Superior Performance' (Harvard Business School Press). She is the Everett V. Lord Distinguished Faculty Scholar and Professor of Strategy & Policy at the Boston University School of Management, as well as a Senior Institute Associate at Harvard's Institute for Strategy and Competitiveness.

Ken Sevcik is Professor of Computer Science at the University of Toronto. He received his B.S. in 1966 from Stanford University and his PhD in 1971 from the University of Chicago. Sevcik joined the faculty at the University of Toronto in 1971, and was Chair of the Department from 1990 to 1992. He also served as Director of the Computer Systems Research Institute (CSRI). His research interests are in the use of analytic models for performance analysis of resource allocation, scheduling and file structures in computer systems, computer networks, and distributed data management systems.

The bodies responsible for the Internet's protocols and parameters can be said to steer the Internet in a significant sense. This document, by Alex Simonelis of Dawson College in Montreal, is a summary of those bodies and their most important characteristics.