Can we unlearn how we've been taught?

Why We Don’t Know Know-How

A recent, popular Internet video of Destin Sandlin  riding a bike with reverse steering led me to reflect on our tendency to equate knowledge with things that computers do. If we could formulate a “science of learning,” we would be able to design algorithms that help people learn faster and much more reliably. As Destin struggles to understand why he cannot ride the bike, he reveals how our common sense is blind to embodied knowledge. Continue reading


The Facebook Method of Dealing With Complexity

Computer systems used to be weak, so we had to make their world simple and standardized. They now can handle almost endless complexity—but we still need to understand how to make the world simple, so we don’t risk burdening the majority of users with the needless complexity of the few. Continue reading