2002 - August
Nowhere to hide
by Espen Andersen
August 2002Companies will need to make themselves components of their customers' lives rather than trying to make customers a component of their organizations. To do this, they need to stop kidding themselves when it comes to electronic integration.
Interviewed by Ubiquity staff
August 2002Richard Strozzi-Heckler on moving to the next level. ...
Review of 'Social thinking - software practice,' by Yvonne Dittrich, Christiane Floyd, and Ralf Klischewski, eds.
by Paul Duguid
In memoriam: Edsgar Dijkstra (1930-2002)
by Ubiquity staff
Children of the information age: a reversal of roles
by Edna Aphek
August 2002Understanding the unique characteristics of the high-tech, digital generation. ...