The 7% rule: fact, fiction, or misunderstanding
by Philip Yaffe
In 1971, Albert Mehrabian published a book Silent Messages, in which he discussed his research on non-verbal communication. He concluded that prospects based their assessments of credibility on factors other than the words the salesperson spoke---the prospects studied assigned 55 percent of their weight to the speaker's body language and another 38 percent to the tone and music of their voice. They assigned only 7 percent of their credibility assessment to the salesperson's actual words. Over the years, this limited experiment evolved to a belief that movement and voice coaches would be more valuable to teaching successful communication than speechwriters. In fact, in 2007 Allen Weiner published So Smart But… discussing how to put this principle to work in organizations.
Steve Jobs and the user psyche
by Peter Denning
October 2011Much has been said about Steve Jobs's ability to anticipate what users would want. No one quite knows how he did it. ...
Ubiquity symposium: What have we said about computation?: closing statement
by Peter J. Denning
April 2011The "computation" symposium presents the reflections of thinkers from many sectors of computing on the fundamental question in the background of everything we do as computing professionals. ...
Resurrecting the bullet point: the return of an old and valued friend
by Philip Yaffe
April 2011PowerPoint has come under attack in recent years. Well known figures such as Edward Tufte have castigated PowerPoint for corrupting minds and numbing thought. Some sociologists have condemned it for ...
Ubiquity symposium: What is information?: beyond the jungle of information theories
by Paolo Rocchi
March 2011Editor's IntroductionThis fourteenth piece is inspired by a question left over from the Ubiquity Symposium entitled What is Computation?Peter J. DenningEditor Computing saw the light as a branch of mathematics ...
Ubiquity symposium: Is the Symposium Question Harmful?: Consideration of the Question 'What is Computation?' Considered Harmful
by Peter A. Freeman
March 2011Editor's IntroductionIn this fifteenth piece to the Ubiquity symposium discussing What is computation? Peter A. Freeman considers the theoretical and practical aspects of the question.Peter J. ...
Ubiquity symposium: Biological Computation
by Melanie Mitchell
February 2011In this thirteenth piece to the Ubiquity symposium discussing What is computation? Melanie Mitchell discusses the idea that biological computation is a process that occurs in nature, not merely in ...
Ubiquity symposium: Natural Computation
by Erol Gelenbe
February 2011In this twelfth piece to the Ubiquity symposium discussing What is computation? Erol Gelenbe reviews computation in natural systems, focusing mainly on biology and citing examples of the computation that ...
Ubiquity symposium: Computation, Uncertainty and Risk
by Jeffrey P. Buzen
January 2011In this eleventh piece to the Ubiquity symposium discussing What is computation? Jeffrey P. Buzen develops a new computational model for representing computations that arise when deterministic algorithms process workloads ...
Ubiquity symposium: What is the Right Computational Model for Continuous Scientific Problems?
by Joseph Traub
January 2011In this tenth piece to the Ubiquity symposium discussing What is computation? Joseph Traub shares his views about using the Turing Machine model and the real number model for solving ...
Ubiquity symposium: Computation and Computational Thinking
by Alfred V. Aho
January 2011In this ninth piece to the Ubiquity symposium discussing What is computation? Alfred V. Aho shares his views about the importance of computational thinking in answering the question. ...